Luckycalico Terms and Conditions for Filipino Players

Welcome to the official Luckycalico Terms and Conditions. These rules outline the legal agreement between the player and the platform. By registering an account, making a deposit, or placing a bet, you confirm that you understand and agree to comply with all the conditions stated in this document. These terms are designed to ensure fair play, responsible gambling, and transparent betting regulations for all members in the Philippines and beyond.

General Terms

To ensure a safe and transparent gaming environment, Luckycalico has established general terms that apply to all players. These rules define the foundation of our platform, covering legality, age restrictions, account usage, and compliance with Philippine betting regulations.

Legal Operation

Luckycalico operates under internationally recognized online casino regulations. All games are conducted fairly with outcomes generated by certified Random Number Generators (RNG) to ensure transparency and fair play.

Age Restriction

Membership is restricted to players aged 18 years and above, in line with Philippine gambling laws. Underage gambling is strictly prohibited, and any accounts found in violation will be suspended immediately.

Single Account Policy

Each player may register only one account with Luckycalico. Creating multiple accounts under the same name, IP address, or device is not allowed and may result in account termination and forfeiture of funds.

Acceptance of Terms

By using Luckycalico’s services—including casino games, sports betting, sabong, and lottery—you automatically accept and are bound by these Terms and Conditions. If you do not agree, you must stop using the platform.

Jurisdiction

These Terms are governed by the laws of the Philippines and aligned with international betting compliance frameworks, ensuring that players are legally protected and gaming activities remain transparent.

Account Registration & Verification

Before playing on this casino site, every member must create a valid account and complete the verification process. These requirements ensure compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) standards, protecting both players and the platform from fraud or misuse.

Accuracy of Information

When registering, players must provide accurate and complete personal details such as full name, date of birth, email address, and mobile number. False or misleading information may result in account suspension or permanent closure.

KYC & Identity Verification

For security and legal compliance, Luckycalico may require members to verify their identity by submitting a valid government-issued ID, proof of address, or banking details. This process is designed to prevent identity theft, underage gambling, and financial fraud.

Account Security

Players are responsible for safeguarding their username and password. Luckycalico strongly recommends enabling Google 2FA (Two-Factor Authentication) and setting a fund password for withdrawals. The platform is not liable for losses caused by negligence in protecting login credentials.

Non-Transferable Accounts

Each account is registered to a single individual and cannot be transferred, sold, or shared. Any attempt to misuse or transfer ownership may lead to termination of membership and forfeiture of funds.

Deposits & Withdrawals

Luckycalico provides a fast and transparent banking system to ensure smooth gameplay. By following clear deposit and withdrawal rules, players can enjoy secure and efficient transactions without unnecessary delays.

Deposit Rules

• Deposits are available 24/7 through supported methods such as GCash, Maya, Payloro, GrabPay, Online Banking, and USDT (TRC20/ERC20).
• Processing time is usually within 5 minutes, though delays may occur due to network congestion or third-party service providers.
• Players must deposit using accounts or wallets under their own name. Deposits from third-party accounts may be rejected.

Withdrawal Rules

• Withdrawals can be requested anytime, 24/7, and are typically processed within 10 minutes.
• Luckycalico charges 0% fees on all withdrawals. However, banks or third-party payment processors may impose small handling charges.
• For security reasons, each player may link a maximum of two bank cards to their account. The cardholder’s name must match the registered account name.

Turnover Requirements

• To maintain fairness, all bonuses and promotional credits must meet specific turnover requirements before withdrawals are allowed.
• If a player fails to meet the wagering conditions, the request may be denied until the requirements are fulfilled.
• In cases of suspected bonus abuse, Luckycalico reserves the right to withhold funds and review the account.

Bonus & Promotions

Promotions are a key part of the Luckycalico experience, but to keep them fair for everyone, all bonuses are subject to clear rules and restrictions. By participating in any promotional offer, players agree to follow these conditions.

Eligibility

• Each player, household, IP address, and device may only claim a bonus or promotion once unless otherwise specified.
• To qualify, all personal and banking details must be verified and consistent with the registered account name.
• Some promotions may be restricted to specific games, such as slots-only bonuses or JILI cashback events.

Wagering Requirements

• All bonuses come with specific turnover (wagering) requirements, ranging from 3x to 30x depending on the type of promotion.
• Withdrawals cannot be processed until the required turnover has been met.
• Attempting to bypass wagering rules may result in forfeiture of both the bonus and any associated winnings.

Bonus Abuse & Restrictions

• Strictly prohibited practices include:
  • Creating multiple accounts to claim the same promotion.
  • Collusion or group play to manipulate bonus outcomes.
  • Using bots, scripts, or automated betting software.
  • Arbitrage betting across multiple platforms.
• Luckycalico reserves the right to revoke bonuses, confiscate winnings, and permanently close accounts involved in abuse.

Luckycalico’s Rights on Promotions

• The platform may modify, suspend, or cancel any promotion at its sole discretion.
• In case of disputes, Luckycalico holds the final and binding decision.

Prohibited Activities

To maintain fairness and protect the gaming environment, Luckycalico enforces strict rules against fraudulent or unethical behavior. Any violation of these policies may result in account suspension, forfeiture of funds, or permanent banning from the platform.

Multi-Account Policy

• Each player is allowed only one active account.
• Registering or operating more than three accounts under the same IP address or device is considered abuse.
• Accounts found to be duplicated may be closed, with all bonuses and winnings forfeited.

Fraud & Money Laundering

• Activities such as money laundering, arbitrage betting, chip dumping, or transferring funds between accounts are strictly prohibited.
• Luckycalico complies with AML (Anti-Money Laundering) laws and will report suspicious transactions to relevant authorities.

Use of Software or Bots

• Players are not allowed to use automated scripts, bots, or software tools to place bets or exploit games.
• Any attempt to gain an unfair advantage through technology will result in immediate suspension.

Collusion & Group Play

• Collusion between players to manipulate outcomes in poker, card games, or betting events is forbidden.
• Batch account creation and coordinated betting patterns are treated as fraudulent activities.

Penalties

Possible penalties include:

• Warning notices.
• Removal of bonuses and winnings.
• Restrictions on withdrawals.
• Permanent account closure.

By prohibiting these activities, Luckycalico ensures a fair play environment where all members can enjoy safe and transparent gaming.

Player Responsibilities

While Luckycalico provides a secure and fair environment, players also carry responsibilities to maintain account integrity and follow platform rules. By registering, you agree to uphold these obligations:

Accurate Information

• Players must ensure all personal, banking, and contact details are accurate and up to date.
• Using false identities or third-party bank accounts is prohibited and may result in suspension.

Account Security

• Members are fully responsible for safeguarding their username, password, and fund password.
• Luckycalico is not liable for any loss caused by negligence in protecting login credentials.

Responsible Gambling

• Players are expected to practice responsible betting, staying within personal financial limits.
• Tools such as deposit limits and self-exclusion options are available upon request.

Non-Transferable Accounts

• Accounts are personal and non-transferable. Lending, selling, or sharing an account with another person is strictly forbidden.

Compliance with Laws

• Players must comply with all Philippine gambling regulations and international betting standards.
• Any illegal activity, including underage gambling or money laundering, will lead to immediate account termination.

By following these responsibilities, players help ensure Luckycalico remains a safe, fair, and trusted online gaming platform.

Luckycalico Rights

To protect the integrity of the platform and provide a fair experience for all members, Luckycalico reserves specific rights in managing its services. By creating an account, players acknowledge and agree to these rights.

Right to Modify Promotions

• Luckycalico may change, suspend, or cancel any promotion or bonus at its sole discretion.
• Adjustments will always be made in accordance with responsible gambling standards.

Right to Update Terms

• The platform may update these Terms and Conditions from time to time.
• Continued use of the services implies acceptance of the latest version.

Right to Withhold Funds

• In cases of suspected fraud, bonus abuse, or money laundering, Luckycalico reserves the right to withhold withdrawals until investigations are completed.
• If violations are confirmed, affected funds and bonuses may be confiscated.

Right to Suspend or Terminate Accounts

• Luckycalico may suspend or permanently close accounts that violate platform rules.
• Offenses include multiple account creation, collusion, use of bots, or illegal transactions.

Final Decision Authority

• In any dispute related to promotions, transactions, or betting results, Luckycalico holds the final and binding decision.

These rights are exercised to maintain transparency, compliance, and a secure gaming environment for all players.

Complaints & Dispute Resolution

Luckycalico is committed to handling all complaints in a fair, timely, and transparent manner. Players who encounter issues with games, transactions, or account management have the right to seek resolution through the official support channels.

Filing a Complaint

• Players may submit complaints via 24/7 Live Chat, Customer Service Representatives (CSRs), or by emailing [email protected]
• All complaints must include accurate details such as username, transaction ID, and a clear description of the issue.

Response Time

• Luckycalico aims to review and respond to all complaints within 48 hours.
• Complex cases that require further investigation may take longer, but updates will be provided regularly.

Escalation Process

• If a player is unsatisfied with the initial response, the case may be escalated to higher management.
• Final resolutions are made in line with Philippine gambling regulations and international compliance standards.

Binding Decision

• After a thorough investigation, Luckycalico’s decision is considered final and binding.
• In rare cases of unresolved disputes, matters may be referred to regulatory authorities.

By following this dispute resolution process, this betting platform ensures that every player has a fair opportunity to be heard while maintaining integrity and compliance.

Limitation of Liability

While Luckycalico strives to provide a safe and reliable gaming environment, certain limitations apply to the platform’s responsibilities. By using the services, players acknowledge and agree to the following:

Player Responsibility

• Players are solely responsible for maintaining the security of their account credentials, devices, and internet connections.
• Luckycalico is not liable for losses resulting from negligence, such as sharing passwords or using unsecured networks.

Service Interruptions

• Luckycalico cannot guarantee uninterrupted access at all times. Temporary downtime may occur due to system maintenance, internet issues, or force majeure events (e.g., power outages, natural disasters).
• The platform is not liable for any losses or missed opportunities caused by such interruptions.

Third-Party Services

• Luckycalico integrates services from external providers (e.g., payment gateways, game developers).
• The platform is not responsible for errors, delays, or failures originating from third-party systems, though every effort is made to resolve issues promptly.

Fair Play Outcomes

• All game outcomes are generated by certified Random Number Generators (RNGs). Luckycalico does not manipulate results and will not be liable for perceived “unlucky outcomes.”

By outlining these limitations, the bookmaker ensures clarity about the boundaries of responsibility while reinforcing its commitment to fairness and transparency.

Updates to Terms

To remain compliant with evolving regulations and industry standards, Luckycalico reserves the right to update or revise these Terms and Conditions at any time.

Notification of Changes

• Any changes will be published directly on the official website.
• Significant updates may also be communicated via email, in-platform notifications, or Telegram announcements.

Player Responsibility

• It is the responsibility of each player to review the Terms regularly and stay informed of any modifications.
• Continued use of Luckycalico services after updates are posted will be considered acceptance of the revised Terms.

Effective Date

• Updates take effect immediately upon publication unless otherwise specified.
• The “Last Updated” date at the top of this page reflects the most recent revision.

By keeping players informed of updates, Luckycalico ensures that all members are aware of their rights and obligations under the most current rules.

Conclusion & Acceptance

By registering an account and participating in any game or promotion on Luckycalico, players confirm that they have read, understood, and agreed to these Terms and Conditions. These rules are designed to protect both the platform and its members, ensuring fair play, transparency, and responsible gambling at all times.

The platform reserves the right to enforce these Terms strictly. Any violation may result in penalties such as bonus forfeiture, withdrawal restrictions, or permanent account closure.

By clicking “Register” and using Luckycalico’s services, you accept full responsibility for complying with all Terms and Conditions. Play smart, play safe, and enjoy trusted gaming with Luckycalico.